Refund Policy.

All payments on Whopclub go through Whop checkout, so all refunds do too: back to your original payment method, usually visible within 5 to 10 business days depending on your bank. To request one, reply to your Whop receipt, use the purchase's manage page in your Whop account, or email hello@whopclub.com with the receipt. We answer within 5 business days.

• Up to 48 hours before doors: full refund, no questions asked.
• Under 48 hours or no-show: no refund, because the organizer has already committed the seat, the catering and the venue.
• Event canceled or rescheduled: full refund, automatically, whether or not the new date suits you.
• Materially different event: if the headline speaker, venue city or format changes significantly, you can claim a full refund up to doors opening.

A note on the EU 14-day withdrawal right: under article L221-28 of the French Consumer Code it does not apply to leisure services scheduled for a specific date, which is what an event ticket is. The 48-hour rule above is our own policy and applies regardless.

• Cancel anytime from your Whop account. You keep access until the end of the period you paid for; there is no partial-month refund.
• First 14 days of a new subscription: full refund on request if you have not attended an event or used a member discount in that time, in line with your EU withdrawal right.
• Yearly and lifetime Club Card: same 14-day window; after that, yearly plans simply run out and lifetime plans are final.
• Captain plan: the 14-day free trial can be canceled with zero charge; after the trial it behaves like any monthly subscription above.

Whopcoin top-ups are not on sale: the top-up page is a waitlist while the economy is in preview, and displayed balances have no cash value. If you bought a Whopcoin pack during the early preview, email us with your receipt and we will refund it in full. This section will be rewritten before real top-ups launch.

If something went wrong at an event, tell us within 7 days and we will work it out with the organizer; refunds for genuine failures (no venue, no entry with a valid ticket) are always granted in full. Please contact us before opening a bank chargeback: a chargeback freezes the payment on Whop's side and is almost always slower than just writing to us.

Nothing in this policy limits your statutory rights as a consumer; see also our Terms of Service.